How resilient are you?
Covid has taught us all the need for business flexibility, but even when the pandemic is a memory, digital disruption will drive the need for ever increasing levels of resilience
People
Flexible workforce with supporting and enabling ways of working
Location independent ability to achieve business outcomes
Smart use of automation (RPA)
Process
Lean cross functional end-to-end process optimization
Synergistic Network Operating model running alongside functional management
Platform
Lean-Agile-DevOps systems with baked in quality with self-recovery and the ability to weather the unknown